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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandy Wade

December 6, 2024

5  out of  5
rating by Brandy Wade
"Great, friendly customer service from start to finish. Garret was very helpful and informative, his open-door policy to connect with him and his team is key to community building."
We responded:
"Thank you, Brandy, for sharing your positive experience with our office today. We value our open-door policy with our customers and the local community. We are thankful for the opportunity to serve you and your family as your new local insurance team. Welcome to your State Farm family!"
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Yulonda Warren

December 1, 2024

5  out of  5
rating by Yulonda Warren
"Garrick was great! He answered all my questions thoroughly and gave me a great rate! Looking forward to working with this team!"
We responded:
"Thank you, Yulonda, for taking the time to provide your awesome feedback! We look forward to providing you with great customer service. Welcome to your new State Farm family! "
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Anna Pittman

October 30, 2024

5  out of  5
rating by Anna Pittman
"Super helpful and easy to work with!"
We responded:
"Thank you, Anna for the 5 Star Review. Welcome to your new State Farm family! "
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Tay daHypebeast

October 10, 2024

5  out of  5
rating by Tay daHypebeast
"Mr Green was exceptional in helping me get renters insurance for the first time! As a young person navigating things for the first time on your own different processes are pretty difficult! I’m so thankful to have Mr Green as my policy guy! The process was super simple and smooth! He has also been available to answer any questions I needed in great timing! I would recommend this location to anyone!"
We responded:
"Thank you, Taylor, for sharing about your positive experience with our office and giving us a 5-star review. Welcome to your new State Farm family! "
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Alexander Woodward

September 17, 2024

5  out of  5
rating by Alexander Woodward
"Jasmyne was wonderful! Very helpful and transparent. Highly recommend working with her."
We responded:
"Alexander, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback about Jasmyne! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Step Allmond

September 13, 2024

5  out of  5
rating by Step Allmond
"Jasmine is top notch! She made this process smooth and simple as possible. Promotion time!"
We responded:
"Step, we appreciate your fantastic review! Jasmyne is grateful for your kind words and enjoys assisting customers in understanding their coverages and delivering exceptional customer service. We are thankful to have you as a valued customer and welcome you to our local State Farm Family."
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Jasmine Musa

September 10, 2024

5  out of  5
rating by Jasmine Musa
"The team is amazing. They actually care about the clients and will help to meet your needs. The team works efficiently as well. I want to say thank you to everyone, but especially Deborah and Jasmine."
We responded:
"Thank you, Jasmine! You continue to be an amazing State Farm customer, and we are grateful for the opportunity to serve you and your family. "
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Maggie Aggie

August 19, 2024

5  out of  5
rating by Maggie Aggie
"Fantastic group with relatable customer service. Jasmine a fantastic representation of their dedication and attention to their customers!"
We responded:
"Thank you, Maggie, for your awesome review! Jasmyne says thanks because she loves helping our customers understand the coverages and providing great customer service! We are grateful to have you as a customer and the newest member of our local State Farm Family! "
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Zoe Hussey

August 15, 2024

5  out of  5
rating by Zoe Hussey
"Jasmine was such a great help! She seamlessly transferred my policy from out of state and was present and polite the entire time."
We responded:
"Thank you so much Zoe for your kind review! It was a pleasure speaking with you and you made the process just as easy! Always feel free to reach out! "
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angela garrison

August 9, 2024

5  out of  5
rating by angela garrison
"Mr. Green is very professional and quick to respond. It's an absolute pleasure to work with him."
We responded:
"Angela thank you so much for taking the time to share your experience with our office! We appreciate the opportunity to have earned your business and look forward to serving you as a valued customer! "
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Eddy L Recinos

July 24, 2024

5  out of  5
rating by Eddy L Recinos
"Jasmine me atendio muy amablemente fue una experiencia muy agradable estoy muy agradecidoncon ella"
We responded:
"Gracias por tu reseña de 5 estrellas. ¡Apreciamos la oportunidad de habernos ganado su negocio y esperamos servirle como un cliente valioso!"
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Victoria Gibb

June 18, 2024

5  out of  5
rating by Victoria Gibb
"Jasmyne was so wonderful and so helpful and ultimately one of the main reasons I chose State Farm!"
We responded:
"Thank you for your 5 star review. We appreciate the opportunity to have earned your business and look forward to serving you as a valued customer! "
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Rosalyn Pillow

May 12, 2024

1  out of  5
rating by Rosalyn Pillow
"State Farm’s very own Garrick Green: -Notifies of a paid overcharge but does not reimburse one red cent -Fails to renew a policy that hasn’t changed for no valid reason. -Employs supremely hard of hearing people to answer the phone lines. Deserves 0 stars. That assessment - VERY low marks - earned over a substantial time span in which MULTIPLE opportunities were given for things to get better, for service to be DECENT since it was ELECTRONIC, or for things to not get worse while the policy holder had zero changes. Low Low? Low. “Low”? No lower “Low…”? Low… . There are prior issues but I am merely addressing 2024 in this review. I deleted a previous review just to post a current one. FOLLOW-UP: 1. Company policy should not withhold owed until a distant renewal. Especially since the company underwrites idiotically not logically, leading to undue “nonrenewals” of previously valid policies that have not changed one iota. 2. It should not be the customer’s duty to be the first line of defense against underwriters who do shoddy work and make the department look negligent. 3. Customer calling again is his solution to addressing issues that already were communicated via call to an employee who claimed to hear far less than half of what was said on a clear line without any acknowledged technical difficulties. Agent's follow-up ‘call’ us voicemail did not indicate attempt to resolve an issue on the State Farm end of things. 4. Note how more than 3 issues over 3 months for one customer plus the other low star reviews count as one and not multiple issues -- "an exception" in his book. I called to address issues before leaving their well-earned review. Then his reply resolved nothing."
We responded:
"Thank you, Rosalyn, for posting a review and we’re sorry to hear that your experience was not up to standards. Please know that your situation was an exception. As you can see on other reviews, we are known for providing great customer service and caring deeply about our customers. I would like the opportunity to talk and investigate your feedback further. Until then, please accept my apologies and thanks for being a valued State Farm customer. Dear Rosalyn, We appreciate your recent follow. You and other State Farm customers have been overcharged by $7 to $10 on your uninsured motorist coverage. State Farm wanted to ensure fairness by applying this adjustment to your policy upon renewal. To proceed with your upcoming auto renewal smoothly, we require some information for our underwriting department. We've made multiple attempts to reach out to discuss these matters with you. However, we have been unable to connect, as our calls are going to voicemail, and your mailbox appears to be full. At your earliest convenience, please reach out to our office so we can address these issues together. Thank you, "
Profile photo of Deborah Slate

Deborah Slate

April 16, 2024

5  out of  5
rating by Deborah Slate
"Jasmyne was great! Answered all my questions and was a pleasure to work with"
We responded:
"Thanks, Deborah, for sharing your experience with Jasmyne! She is a valuable member of our team, and we are so happy to hear about the good service you received! Welcome to your new State Farm family! "
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Tamara Georgefriend

April 12, 2024

5  out of  5
rating by Tamara Georgefriend
"Jasmyne was absolutely the best! Awesome customer Service and made me feel like I mattered. Many thanks to her for taking her time going over everything with me and going above and beyond to get me the best rates. Extremely satisfied with her abilities as an agent and as a caring person. 🙂😉🙌🤜"
We responded:
"Thank you for your 5 star review. We appreciate the opportunity to have earned your business and look forward to serving you as a valued customer! "
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DeAirra Shotwell

April 8, 2024

5  out of  5
rating by DeAirra Shotwell
"Jasmine was absolutely amazing. She explained everything to me in detail and she respected my time. She didn’t make me feel bad for having questions. Being a young black woman getting insurance can be intimidating, but Jasmine made me feel comfortable and confident."
We responded:
"Thanks, DeAirra for the 5 star review and sharing your feedback about your customer service experience with Jasmyne! Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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troy whitlow

March 27, 2024

5  out of  5
rating by troy whitlow
"I just want to say 5 stars is not enough for this awesome agent who helped me JasmYne is the best and most professional fantastic agent and is well deserved of a raise 👏"
We responded:
"Thank you, Troy, for your glowing review for Jasmyne and our office. Providing great customer service is the heartbeat of our team and we look forward to serving you as a State Farm customer for many years! "
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Brandon Rosemond

February 28, 2024

5  out of  5
rating by Brandon Rosemond
"Garrick and Jasmyne did an excellent job in meeting my need for a quick turn around on a homeowners quote. As a current SF policyholder, I know how important it is to have great customer service reps to complement the agent. Jasmyne adequately answered all my questions & concerns and the next morning I met with Garrick to get everything finalized. Great job and thanks for all your help!"
We responded:
"It is a joy working with you! Thank you, Brandon, for the recognition for Jasmyne! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. "
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Justin Smith

February 23, 2024

5  out of  5
rating by Justin Smith
"Great Service and friendly staff"
We responded:
"Thank you, Justin for taking the time to share such a positive review of our team! We look forward to serving you as our State Farm customer for many years and welcome to your Nashville State Farm Family! "
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Nadia Simmons

February 11, 2024

5  out of  5
rating by Nadia Simmons
"Garrick was so helpful. He set me up with ease for auto and renters insurance."
We responded:
"Nadia thank you so much for taking the time to share your experience with our office! We appreciate the opportunity to have earned your business and look forward to serving you as a valued customer! "
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Marquef Donald

February 9, 2024

5  out of  5
rating by Marquef Donald
"Jasmyne was amazing and she got me a rate for less than half of what my previous provider wanted to charge, for full coverage!!! 10 out of 10 definitely recommend these guys."
We responded:
"Thanks, Marquef for the 5 star review and sharing your feedback about your customer service experience with Jasmyne! Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Carrie Pugh

January 26, 2024

5  out of  5
rating by Carrie Pugh
"Great customer service"
We responded:
"Hi Carrie, thank you so much for the positive rating and sharing your positive customer service experience with us! We enjoy working with you and greatly appreciate your business."
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Bren Ell

January 24, 2024

5  out of  5
rating by Bren Ell
"Very nice and great customer service. Thank you."
We responded:
"Thank you, Bren, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! We're always here to help. Thanks for your feedback!"
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Tobey Perdue

December 28, 2023

5  out of  5
rating by Tobey Perdue
"Jasmyne was amazing! She spent almost an hour on the phone with me while we priced out car and home owners policies. She patiently explained what some line items were and what it technically covered. She listened to my concerns with my current provider, and the value they priced my dwelling limit, and made a point of ensuring I had a more reliable limit based upon the current economics surrounding housing costs. As we were closing out our call and I was paying for car insurance she noted I didn’t drive much and got a me another discount for low annual mileage <7500. Jasmyne’s helpfulness, patience and thoroughness in addressing my concerns while finding the best rate is what sealed the deal for me on switching insurance companies."
We responded:
"Tobey, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback about Jasmyne! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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china finch

November 3, 2023

5  out of  5
rating by china finch
"I am definitely pleased with Jasmyne and her customer service. I would and will definitely refer her services to others!!"
We responded:
"It is a joy working with you! Thank you for the recognition for Jasmyne! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. "